May 2, 2024The National Safety and Quality Health Service (NSQHS) Standards set the standard of care in our hospitals and services. The NSQHS Standards provide a nationally consistent statement of the level of care consumers can expect from Health Service organisations.
The primary aim of the standards is to address high risk areas, with the aim to protect the public from harm and to improve the quality of the health care that we provide.
Approximately every three years, health services across the country are required to complete an accreditation survey by an external body authorised to review the care that they are providing in line with the National Standards.
Northern Health was successfully accredited under this scheme in May and August 2021. Our next survey will occur 6 – 10 May 2024. This will include Northern Hospital Epping, Broadmeadows Hospital, Kilmore District Hospital, Bundoora Centre, Craigieburn Centre and Mental Health facilities.
If you are a patient, or visiting Northern Health during this time, Assessors may ask you questions about your treatment and care.
They will be wearing identification and ask permission to speak to you. It is okay if you choose not to be involved.
