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TeleHealth Virtual ED
TeleHealth Virtual ED
Virtual ED TeleHealth

Australian-first virtual ED triage launches

October 8, 2020

Virtual ED triage now available for patients and GPs

Our new Virtual ED Triage is now available for patients living in Northern Health’s catchment area. The service is also available for local general practitioners (GPs). This Australian-first service will be available every day, including weekends, from 1 pm to 9.30 pm.

If a patient has a non-life threatening emergency, they can connect virtually with our ED staff, who will be able to provide medical advice. Patients will need to have a valid Medicare card and be comfortable speaking in English, as interpreting isn’t currently available for this particular service.

For important information on how to use this service, please have a look at our Emergency Department page.

 

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If you need an interpreter, please speak to a staff member or call us via TIS on 131 450

In the case of an emergency call 000

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We acknowledge the traditional custodians of the land on which our health service is built, those of the Taungurung and Wurundjeri people, and we acknowledge their continuing connection to land, waters and community. We pay our respects to the people, the cultures and the Elders past and present.

Northern Health celebrates, values, and includes people of all backgrounds, genders, sexualities, cultures, bodies and abilities.