August 23, 2024#WeAreNorthern
Meet Genevieve Lane, Hospital Coordinator, Kilmore District Hospital, Northern Health.
Q: Firstly, what is your coffee order?
A: Long black with full cream milk on the side. Cup, not a mug.
Q: Tell us about your role as hospital coordinator at Kilmore District Hospital?
A: I have been a hospital coordinator for the last three years. My role includes a fairly detailed oversight of the running of the facility when the management have left for the day/weekend. I have worked at Kilmore District Hospital for 25 years, mostly as an ANUM RN RM on the acute ward. I also worked in our Urgent Care Centre during this time and for some variety.
Q: What does a day at work look like for you?
A: My day/night involves managing staffing across all areas, codes, equipment failure, reporting to the executive on call and maintenance, Victorian Health Incident Management System (VHIMs) reporting, limited site security, supporting staff, making sure they have the resources required so that the patients, residents and the community are safe and getting the best care we can provide at Kilmore District Hospital. There is often something that comes out of left field that is unexpected and requires lateral thinking.
Q: What are some of the achievements you are most proud of, both personally and professionally?
A: I am proud to be a nurse/midwife after 46 years of working in healthcare and still enjoy working. I love the connection nursing gives me with people. I tell people I have been nursing for 100 years!
I am also proud of my family connection with Kilmore District Hospital. My grandfather and father both served on the Board of Management for years. My father was President for quite a long time, including the period when the community fundraised and lobbied the government for funding to build Caladenia Nursing Home, one of our two aged care facilities, which opened back in 1991. My father later became a resident of both Dianella Hostel and Caladenia Nursing Home.
Q: Favourite movie quote?
A: My favourite quote would have to be from The Addams Family, Lurch, “You rang”.
If fact, I often answer the phone with a deep voice, “You rang” when I am expecting a call or I think I know who is calling. I have been caught once when a patient phone call was transferred through to the hospital coordinator’s phone and yes, I was very embarrassed.
