Pharmacy

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For Patients and Visitors

What is the Service?

The Pharmacy Department seeks to meet completely all pharmaceutical needs of patients on the different campuses of Northern Health, according to each facility’s service profile.

Our mission is to serve the changing needs of Northern Health and the wider community.

We aim to provide a service that meets customer expectations, relevant professional standards and ACHS guidelines.

We recognise the importance of our staff and will provide a productive work environment that encourages teamwork, professional development, education and research.

What can I expect from the service?

The Pharmacy Department offers many services – including the following:

Clinical Pharmacy Service
Drug Distribution
On Call Service (after hours/weekends)
Manufacturing
If your medication prescription is kept with the hospital pharmacy department and you need to request medication, please call 48 hours ahead of time on (03) 8405 8562.

What do I need to bring to the hospital?

Please bring with you/have available the following items:

Current medication
Current allergy history
Current Safety Net card
Current Medicare/Concession/Pension card
Current local doctor details
Regular pharmacy details

Your prescription journey

1. Hand the prescription to the pharmacist along with your Medicare Card, Healthcare Card, Repatriation Card, Safety Net Card, Pensioner Concession Card, Commonwealth Health Card.
2. The pharmacist will ask you some questions such as, have you ever had an allergic reaction to medication.
3. The pharmacist will check details of prescription and if needed will phone the doctor to discuss the prescription.
4. The medication is then taken from the stock.
5. The medication is checked to make sure it is correct.
6. The medication label is produced, checked and placed on the medication box or bottle along with any other labels needed.
7. A second person will then recheck the medication and prescription to make sure the information on the prescription and quantity of medication is correct.
8. The pharmacist will explain how to take the medication, answer your questions and provide you with an information sheet before giving you the medication.
9. This process can take up to one hour.

How much does it cost?

Medication given to you during your hospital stay is free of charge. You will only be charged for medication you are given on discharge to take home.

An invoice will be in the bag with your medication. Your payment options are:

In person at the Cashiers Office:

Northern Hospital Epping – located near the Main Reception
Open 9 am to 4.30 pm Monday to Friday (closed on public holidays and weekend)

Bundoora Centre – located on the left, before the Main Reception
Open 8.30 am to 4 pm Tuesday and Thursday (closed on public holidays)

Broadmeadows Hospital – located in the Main Reception
Open 8.30 am to 4 pm Monday, Wednesday and Friday (closed on public holidays)

By Post: Cashiers, Locked Bag 2005, Somerton VIC 3062
By Phone: Credit or Debit Card, Call (03) 8405 8570
By B Pay: Biller Code: 636563
Online Payment Portal:
https://www.nh.org.au/patient-information/patient-account-information/

Contact Us

Northern Hospital Epping
185 Cooper Street
EPPING VIC 3076

8 am – 5 pm Monday to Friday
9 am -1 pm Saturday, Sunday and public holidays
Phone: (03) 8405 8562 General
Phone: (03) 8405 8571 Dispensing
Fax: (03) 8405 8566

The Northern Hospital Epping Pharmacy is located along the ground floor main corridor, near the Specialist Clinic area.

Broadmeadows Hospital
35 Johnstone Street
Broadmeadows VIC 3047

8 am – 5 pm Monday to Friday
9 am – 1 pm Saturday, Sunday and public holidays

Phone: (03) 8345 5309
Fax: (03) 8345 5829

The Broadmeadows Hospital Pharmacy is located along the ground floor main corridor on the left-hand side, opposite the Cafe.

Bundoora Centre
1231 Plenty Road
Bundoora VIC 3083

8 am – 5 pm Monday to Friday.
Phone: (03) 9495 3150
Fax: (03) 9495 3204

Closed other days. For urgent matters please contact Northern Hospital Epping.

Craigieburn Centre
274 – 304 Craigieburn Road
Craigieburn VIC 3064

Tuesday 8 am – 5 pm
Phone: (03) 8338 3068
Fax: (03) 8338 3055

Closed other days. For urgent matters please contact Northern Hospital Epping.

Kilmore District Hospital
1 Anderson Road
Kilmore VIC 3764

11 am – 1 pm and 4 pm – 8 pm
Phone: (03) 5734 2000
Fax: (03) 5834 3736

For Health Professionals

Service Overview

The Pharmacy Department seeks to meet completely all pharmaceutical needs of patients on the different campuses of Northern Health, according to each facility’s service profile. Our mission is to serve the changing needs of Northern Health and the wider community. We aim to provide a service that meets customer expectations, relevant professional standards and ACHS guidelines.
We recognise the importance of our staff and will provide a productive work environment that encourages teamwork, professional development, education and research.

The Pharmacy Department offers many services – including the following:

Clinical pharmacy service for inpatient and outpatients
Drug distribution
Drug Information
On-call service (after hours/weekends)
Manufacturing
Clinical trials
Preparation of chemotherapy
Sterile and extemporaneous manufacturing of pharmaceuticals
Undergraduate and postgraduate education

Out of normal hours:

Contact the on-call Pharmacist via the Duty Nursing Supervisor who will contact the on-call Pharmacist via switchboard.

Director of Pharmacy:

Vinod Chellaram

vinod.chellaram@nh.org.au

Contact Us