Residential Aged Care Services

Northern Health operates five public residential aged care facilities, providing essential services to support older Australians with varying levels of care needs. These facilities adhere to the Aged Care Act 1997 and the standards established by the Aged Care Quality and Safety Commission, ensuring high-quality, person-centered care. As part of the public sector, Northern Health focuses on delivering accessible and equitable care, particularly for individuals with complex needs.

Bundoora Broadmeadows Kilmore
Ian Brand Residential Aged Care McLellan House Caladenia Nursing Home
Merv Irvine Nursing Home Dianella Hostel

What to expect

Consumers of Northern Health’s residential aged care services can expect care and support delivered in alignment with Northern Health’s core values of being Safe, Kind, and Together:

By embodying these values, Northern Health ensures a supportive, inclusive, and high-quality aged care experience.

Core Values:

  • High-Quality Care: Care delivered in alignment with the Aged Care Quality Standards, ensuring safety, dignity, and respect.
  • Person-Centered Care: Individualised care that reflects personal preferences, needs, and cultural or linguistic backgrounds.
  • Comprehensive Support: Access to clinical services including nursing, allied health, and personal care services tailored to physical, emotional, and social well-being.
  • Safe and Comfortable Environment: Facilities designed to provide a secure, clean, and homely atmosphere that promotes independence and quality of life.

Additional Services:

  • Resident Rights: Full respect for privacy, autonomy, and choice, as outlined in the Charter of Aged Care Rights.
  • Opportunities for Engagement: Programs and activities to maintain social connections and encourage participation in the community.
  • Focus on Health and Wellbeing: Services designed to ensure the overall well-being of the residents.

These services aim to ensure residents feel supported, valued, and empowered in their care journey.

Resources